There are a variety of ways to contact us to suit you. Whether you have a specific question or just require information about Digital and Library Services, you should find a suitable contact method below. We are here to help you online and on campus, so please do get in touch!
The best way to contact IT, or report a problem with your Library Account or an electronic resource, is through the Halo Portal.
In Halo you can log a ticket to report an issue, ask a question in the interactive chat or search for an answer to your problem in the Knowledge Base.
PLEASE NOTE: To access the Halo portal you will need to have a Cardiff Met ID and password. If you not have a Cardiff Met ID a and need to contact Library Services please use one of the emails listed below.
For all current known IT issues, visit our Service Status page.
Cyncoed Learning Centre, Cardiff Metropolitan University, Cyncoed Road, Cardiff, CF23 6XD.