Multi-factor authentication (MFA), is an extra layer of security beyond just a password that helps protect user accounts and sensitive data. With MFA enabled, when you log into your account, on occasions, you will be required to confirm your identity via a notification, code or phone call.
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1. The first time you use a Microsoft application, such as Email, you will be prompted for more information:
Log in with your email: Student – st12345678@outlook.cardiffmet.ac.uk / Staff – sm12345@cardiffmet.ac.uk
Get the Microsoft Authenticator app |
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2. Once it is installed, launch it and tap on + icon (top right) to add Account. Choose work or school account.
Select Scan QR code (Click allow for Authenticator to access the camera). |
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3. Your activation status will now be checked, input the 2-digit code and once it is completed, click 'Next'. An account is now added on your mobile app.
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| 4. Add your Phone Number and select either 'Text me a code' or 'Call me option' and then click 'Next' to continue. Input the 6-digit code sent to you. Click 'Next' and 'Done' to complete the process. |
Further Information How to use the Microsoft Authenticator app - Microsoft Support Use Microsoft Authenticator with Microsoft 365 - Microsoft Support |